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Zendesk’s virtual AI Summit introduced the Resolution Platform, next-generation Voice AI Agents (entering early access in January 2026), and new AI-driven modules developed...
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Creatio’s mission is to simplify enterprise workflows, democratize innovation with no-code tools, and embed AI natively across the full customer lifecycle.
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How AI enhances customer engagement using chatbots.
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The research and strategies discussed in this blueprint aim to equip CIOs with the necessary knowledge and tools to navigate the challenges of upgrading their manufacturing...
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Smart factories represent a paradigm shift in manufacturing, integrating advanced digital technologies to enhance operational efficiency and production capabilities....
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This tool is designed to help manufacturing organizations assess their current cybersecurity risks, identify potential vulnerabilities, and receive targeted recommendations...
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A test case is a set of conditions or variables under which a tester will determine whether a system satisfies requirements. The process of developing test cases can also...
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A test plan document describes the scope, approach, resources, and schedule of intended testing activities for a specific system, product, or team. Use this template as...
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This tool will help assess the current state of your QA practice in your organization and identify the gaps that should be filled to achieve your target state. This will...
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Learn the lessons and insights of a government Info-Tech member from a previous QA workshop. This sample illustrates the outcomes of workshop activities and collaboration...
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