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A template designed to help IT provide vendors with a consistent set of instructions, ensuring an objective comparison of AI-powered CX product features.
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A structured, editable tool to help you clearly communicate your organization’s needs to AI CX vendors.
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This buyers guide is a practical, research-backed resource designed to help organizations confidently evaluate and select the right AI-powered CX solution.
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This buyers guide makes the complex AI CX market easier to navigate by helping you pinpoint high-value use cases, align solutions to organizational needs, and streamline...
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The enterprise agent space is becoming more competitive. On October 9, 2025, Google launched Gemini for Enterprise, and Amazon announced an end-user platform, Quick Suite....
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The latest AI announcements from the European Union, Stanford University, Microsoft, DeepSeek, and Intel.
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This report examines the capabilities of Microsoft 365 Copilot, providing a detailed analysis of its use cases, ROI potential, adoption considerations, and positioning...
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Microsoft 365 Copilot has capabilities to revolutionize the ways users interact with tools such as Word, Excel, PowerPoint, Outlook and Teams. It improves collaboration,...
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This research guides you through Microsoft 365 Copilot capabilities and its core use cases, and help you define requirements for deployment.
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Use this tool to assess your capability for Microsoft 365 Copilot deployment.
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