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A template designed to help IT provide vendors with a consistent set of instructions, ensuring an objective comparison of AI-powered CX product features.
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A structured, editable tool to help you clearly communicate your organization’s needs to AI CX vendors.
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This buyers guide is a practical, research-backed resource designed to help organizations confidently evaluate and select the right AI-powered CX solution.
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This buyers guide makes the complex AI CX market easier to navigate by helping you pinpoint high-value use cases, align solutions to organizational needs, and streamline...
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This report examines the capabilities of Microsoft 365 Copilot, providing a detailed analysis of its use cases, ROI potential, adoption considerations, and positioning...
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The latest AI news from AWS, Anthropic, Apple, OpenAI, Microsoft, and upcoming AI regulations.
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Use Info-Tech's 2020 Applications Priorities Report to learn about the five initiatives that IT should prioritize for the year: adopt a platform for ERP, standardize...
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